爆料社区

Program Details

• SCHEDULE, REGISTRATION & FEES

  Course	Dates	Registration
  Certified Medical Administrative Assistant	Start any time

  Course Details

  • Classes held online
  • Classes are self-paced and completed in 6 months or less
  • Learn from industry experts in a flexible, self-paced format
  • Get personalized support from a dedicated student advisor

  Fee Includes

  • Vouchers for the CMAA exam

  Savings

  • 爆料社区 Student and Staff Discount Available! Contact Us to learn more

  Please note: All rates are subject to change without notice.

• COURSE TOPICS

  Course Objectives

  • Prepare to take the Certified Medical Administrative Assistant (CMAA) exam
  • Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
  • Learn best financial practices for a medical center
  • Master the fundamentals of medical terminology and ethical best practices
  • Understand the basics of working with medical documents, medical billing, and coding processes

  Course Topics

  • Becoming an Administrative Medical Assistant
    • Qualities of a medical assistant, working in ambulatory healthcare settings, the healthcare team
  • Managing Stress and Improving Communication
    • Types of communication and barriers to effective communication; patient interview techniques
  • Law, Ethics and Healthcare
    • Health Insurance Portability and Accountability Act (HIPAA), Americans with Disabilities Act (ADA) and Occupational Safety and Health Administration (OSHA); ethical guidelines for healthcare providers
  • Improving Your Medical Office
    • The reception area and the medical receptionist; opening and closing the facility
  • Computers in The Ambulatory Care Setting
    • Use of computers in the medical office; safeguarding Electronic Medical Record (EMR), Electronic Health Record (EHR) and Protected Health Information (PHI)
  • Telecommunications and Patient Scheduling
    • Patient portal and scheduling methods; dealing with irate patients
  • Midterm
  • Medical Terminology: Word Parts, Plurals, Abbreviations
    • Importance of medical terminology; understanding word parts: roots, prefixes, suffixes
  • Managing Medical Records
    • Electronic, paper and hybrid medical records; SOAP notes, Release of Information (ROI) and Personal Health Record (PHR)
  • Written Communication
    • Working with medical documents and records; medical transcriptionist/medical scribe
  • Medical Billing and Coding: An Overview
    • Health insurance terms; code sets: ICD-10-CM/PCS, CPT, HCPCS Level II
  • Daily Financial Practices
    • Improving patient payments; claims denial strategies, accounts receivable and accounts payable
  • The Administrative Medical Assistant as Office Manager
    • Qualities of an office manager; Clinical Documentation Improvement (CDI) 
  • Final
• INSTRUCTOR

  Nancy Smith
  Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

  LaTisha Cottingham
  LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a long-term care establishment that is based out of Alabama.

• FAQ

  What do medical administrative assistants do?

  According to NHA, medical administrative assistants primarily work in the 鈥渇ront office鈥� of a medical practice or healthcare facility. Their duties may include coordinating practice correspondence, maintaining files and scheduling appointments.

  What鈥檚 the difference between a clinical medical assistant and a medical administrative assistant?

  Clinical medical assistants primarily deal with clinical procedures and patient care, while medical administrative assistants oversee organizational tasks, such as scheduling, managing records and checking in patients.

  Do medical administrative assistant need certification?

  The healthcare environment operates on the basis of professionalism, precision and dedication to patient welfare. Medical assistant certification may be required for many jobs. Earning a CMAA establishes a medical assistant as a caring, responsible professional who has undergone a study and assessment program to validate their credentials.

  In what facilities do medical administrative assistants work?

  Medical assistant commonly work in medical practices, such as physicians' offices, outpatient clinics, and other healthcare facilities, according to the BLS.

  What services do you offer to active military, veterans and dependents?

  Please visit our military and veteran services page to learn how we can help.

  Call Now:

  (855) 520 - 6806

   

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